Great communication is an essential ingredient for a collaborative, efficient organization. But with many different personalities working together, sometimes the act of communicating can be harder than it seems. Eighty-six percent of corporate executives, employees and educators say that ineffective communications is a large reason for failures in the workplace, according to Salesforce. Don’t let this happen to your company. Below are five ways you can improve your office communication style and help your team become stronger and more successful.
Develop a Communication Strategy
Meet with your team and brainstorm ideas on how you can create a communication strategy that works for everyone. Define a set process for corresponding, and include contingency plans for when communication issues arise. Continue to develop this strategy as time goes on and make tweaks as needed.
Create a Communication Process
Many lower level employees can feel out of the loop when it comes to company news. Create a communication process that allows your team to learn about what's going on in the company and converse with one another. Establish a weekly e-newsletter that details organizational updates, start a Slack channel where team members can post news, or use Skype or another messaging program that will allow quick and easy sharing.
Set up Weekly or Monthly 1-on-1s
It’s important to check in with your team on a regular basis. Set up regular one-on-one meetings with employees so you can discuss goals, review projects, and develop a better working relationship. Having a set meeting on the schedule will allow employees time to prepare and they will know they can bring up any issues or questions they have during this individual session.
Hold Weekly Team Meetings
Gather staff together weekly to go over team projects and plans, update them on company developments, and address any questions they may have. Encourage all members to share their achievements with their peers to create a collaborative environment. Regular get-togethers will improve team satisfaction and lead to better understanding between all staffers.
Create a Feedback Process
Ensure that your staff knows your expectations and can address their own performance. Provide your employees with a forum where they can give and receive feedback. A 360-degree review can help assess where improvement is needed, for both employees and supervisors. This allows a manager to work on their own communication issues, if there are any.
More effective communication skills will not only help a team work together better, but it will also allow them to perform at a higher level as well. Poor communication often leads to failure, so make sure to implement these steps to ensure your team will meet success at every turn.