HRDQ Blog

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How 'What's My Communication Style' Fixed a Broken Team

By Gary Turner, Turner Consulting Relationships Were Strained The human resources manager of a large company contacted me when her department experienced an influx of complaints coming from the firm's administrative team. The HR manager suspected that the complaints, which were mostly interpersonal in nature, were the result of recent organizational changes. In just 12 months, productivity had dropped, job satisfaction was at an all-time low, and relationships were strained. The human resources department was overwhelmed with the number of complaints and the failed attempts to improve the situation. The manager of the administrative team was equally frustrated.
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Conflict is everywhere. Here's what you can do about it.

Conflict is present in all aspects of our lives. A person’s personal, professional, and emotional health is greatly affected by how successfully they manage conflict. Some people thrive on it, while others shrink away. No matter what your individual tendencies are, you must understand them in order to interact successfully with others. 
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Taking Control of Conflict

Workplace productivity, employee engagement, and job satisfaction probably aren’t the first things that come to mind when you think about conflict. Since the days of Plato and Aristotle, conflict has been widely recognized as the cause of many struggles, from stress and inefficiency to poor decision-making and employee turnover. Just look these eye-opening statistics:
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