HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.

The Right and Wrong Way to Collaborate

Posted by HRDQ on 02/19/2018 to Collaboration
To Collaborate or Not to Collaborate? That is the Question. There's always been a lot of buzz about the benefits of collaboration. But before you assume collaboration is the best strategy for executing organizational goals and objectives, consider this: there's a right way to collaborate and a wrong way to collaborate. And sometimes, collaboration is the wrong strategy altogether. Successful collaboration requires a combination of the appropriate situation, a well-developed skill set, and an open mind. So how can you determine with confidence when—and if—to choose this approach as a means to achieving your goals? Let's start with the need for collaboration.
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How Changing the Culture of Management Can Change the Organization

Posted by HRDQ on 02/19/2018 to Leadership
By Gary Turner A Changing Management Culture The rise of matrix management is rooted in three workplace trends that have developed over the last few decades. Workforce globalization demands that a manager be able to juggle employees in different time zones and cultures. Customer insistence requires managers to balance taking action and planning while listening to customers, who have more access to the product development process than ever before. And technology fluctuation challenges managers to assess which new tools will contribute to business success. 
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How Would Your Team Survive? A Look at Jungle Escape Game

Posted by HRDQ on 02/19/2018 to Team Building
By Gary Turner Team building can be tricky. It requires significant effort and compromise. But there is a way to make it easier. HRDQ's Jungle Escape game is a great way to put team building skills into action and establish a road map for team success. It brings vital group-process skills to life through a hands-on design and interactive experience.
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When Clients Weren’t Heard, It Took 'Learning to Listen' to Hear Them

Posted by HRDQ on 02/19/2018 to Communication
By Gary Turner, Turner Consulting No One Was Listening  Listening is an integral part of the success (or failure) of communication in the workplace. This became apparent to one large company of about 34,000 employees that needed to address a number of complaints about its compensation-benefits department. The common thread of many complaints was that employees were not listening when handling internal needs and requests. The vice president of human resources asked me to work with this department to see how the situation could be improved. I turned to HRDQ's Learning to Listen, a comprehensive communication assessment that could help identify how this department was struggling and provide a road map to improvement.  
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Training Games: More than Just Fun

Posted by HRDQ on 02/19/2018 to Experiential Learning, Collaboration, Team Building
Hands-on training games are an excellent way to engage participants, make learning active, bring real group dynamics to the surface in a "safe" environment, and drive home key points. Whether you choose to use them as stand-alone learning tools, or as part of a larger training initiative, training games can generate quality results when used properly. But not all training games are created equal. Before you add a training game to your curriculum, consider these points:
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How the 'Negotiating Style Profile' Helped 600 Managers Strengthen their Negotiating Skills

Posted by HRDQ on 02/19/2018 to Negotiating
By Gary Turner Capitalizing on a Growth Trend after a Bottom-Floor Drop Like so many industries in America, the hotel industry experienced a number of volatile years between 2006 and 2012. After a high in 2006, the occupancy rate (Occ%) and the average dollar rate (ADR) plummeted dramatically between 2006 and 2009 before it began to rebound as the economy recovered (see figure 1). The average daily rate represents the average income per paid occupied room during a given time frame. This combined with the occupancy rate is the foundation for measuring a hotel’s financial performance. 
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How to Encourage Greater Individual and Team Performance

Posted by HRDQ on 02/19/2018 to Team Building
Whenever HRDQ asks clients about their goals, we notice that one of the most frequent goal cited is being able to encourage greater individual and team performance. But as a trainer, how and where do you begin to accomplish this goal? Clients often ask us to recommend training resources to help them achieve their goals. When it comes to improving individual and team performance, a good place to start is with productivity. In other words, getting things done. How can we prepare individuals to implement time-bound work goals rapidly, effectively, and efficiently, with a successful and measurable finish?
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How 'What's My Communication Style' Fixed a Broken Team

By Gary Turner, Turner Consulting Relationships Were Strained The human resources manager of a large company contacted me when her department experienced an influx of complaints coming from the firm's administrative team. The HR manager suspected that the complaints, which were mostly interpersonal in nature, were the result of recent organizational changes. In just 12 months, productivity had dropped, job satisfaction was at an all-time low, and relationships were strained. The human resources department was overwhelmed with the number of complaints and the failed attempts to improve the situation. The manager of the administrative team was equally frustrated.
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In Memoriam:  Martin Delahoussaye, Vice President of Publishing at HRDQ

Posted by HRDQ on 02/19/2018
On November 11, 2017, we lost a valued member of our HRDQ family following an extended battle with cancer. Martin Delahoussaye began his role with us as Vice President of Publishing exactly 10 years ago and brought with him more than 25 years of publishing experience in training and development. 
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How to Measure Emotional Intelligence

The   Emotional Intelligence Skills Assessment  is a way of measuring one of the key indicators of success. HRDQ asked co-author Dr. Derek Mann about his experiences in developing this breakthrough evaluation tool.
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