HRDQ Blog

HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.

Learn Your Communication Style from 'The Office' Characters

Posted by HRDQ on 04/05/2018 to Communication
Have you ever wondered what kind of communicator you are? Knowing which type you are can help improve your working relationships with others, which leads to a happier workplace. The following are the types of communicators:
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Five Ways to Improve Communications in the Workplace

Posted by HRDQ on 03/14/2018 to Communication, Collaboration
Improve Communications in the Workplace with a Communication Styles Assessment Great communication is an essential ingredient for a collaborative, efficient organization. But with many different personalities working together, sometimes the act of communicating can be harder than it seems. Eighty-six percent of corporate executives, employees and educators say that ineffective communications is a large reason for failures in the workplace, according to Salesforce. Don’t let this happen to your company. Below are five ways you can improve your office communication style and help your team become stronger and more successful.
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When Clients Weren’t Heard, It Took 'Learning to Listen' to Hear Them

Posted by HRDQ on 02/19/2018 to Communication
By Gary Turner, Turner Consulting No One Was Listening  Listening is an integral part of the success (or failure) of communication in the workplace. This became apparent to one large company of about 34,000 employees that needed to address a number of complaints about its compensation-benefits department. The common thread of many complaints was that employees were not listening when handling internal needs and requests. The vice president of human resources asked me to work with this department to see how the situation could be improved. I turned to HRDQ's Learning to Listen, a comprehensive communication assessment that could help identify how this department was struggling and provide a road map to improvement.  
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How 'What's My Communication Style' Fixed a Broken Team

By Gary Turner, Turner Consulting Relationships Were Strained The human resources manager of a large company contacted me when her department experienced an influx of complaints coming from the firm's administrative team. The HR manager suspected that the complaints, which were mostly interpersonal in nature, were the result of recent organizational changes. In just 12 months, productivity had dropped, job satisfaction was at an all-time low, and relationships were strained. The human resources department was overwhelmed with the number of complaints and the failed attempts to improve the situation. The manager of the administrative team was equally frustrated.
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Communication Derailed

Posted by HRDQ on 02/19/2018 to Communication
Communication Derailed, HRDQ’s popular interactive communication training game provides a powerful demonstration of communication’s impact in the workplace and teaches the necessary skills for effective communication.
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Why Do You Hit it Off with Some People, but Not Others?

It may be that you have different Neurolinguistic styles. While we all use our senses, everyone has an unconscious lean towards one channel over another. This is called Neurolinguistic Programming or NLP. We don’t just use this preference when taking in information, it also influences the way we organize it in our heads, and how we communicate that sensory information to others around us. 
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Successful communication starts with knowing your personality style

What is   communication style? When asked many people think of two or more people engaged in conversation. But communication is a multifaceted series of actions and interpretations, simultaneously more complex and simple than conversation. Four different forms of communication are verbal, paraverbal, body language, and the use of personal space. All four forms send messages to other people. 
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Playing Up Your Style for Better Communication

Ask anyone in an organization and it won’t take much for them to identify a coworker they feel they work well with and another they find challenging. The reasoning behind this has a lot to do with personality styles, after all, some combinations are more complementary than others. If your organization wants to make meaningful improvements to their relationships, there’s no better place to start than personality style. It’s the foundation of interpersonal skills development, and vital to effective communication.
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How to Become a Model Listener

Have you heard? Effective listening skills are the foundation for better communication, decision making, and teamwork, as well as reduced absenteeism, turnover, and conflict. Yet studies show people remember only half of what they hear, even moments after they’ve heard it. That’s because listening and hearing are not one and the same. And while we may be born with the ability to hear, the   ability to listen  is a skill that must be developed.
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What Your Personality Style Says About You

Personality style affects our interactions with others, and it is important in several aspects of organizational and personal life. People with different styles have different priorities and func­tion at different paces. These differences can create problems if they remain under the surface. If Joe is slow and thorough and Jane is fast and decisive, their working relationship will be stressful unless they are aware of each other’s preferences. Knowledge of personality styles prevents misinterpretation and frustration.
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