HRDQ Blog

HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.

How to Become a Customer Service Star

Posted by HRDQ on 08/30/2018 to Customer Service
Five dimensions of customer service skills can help Customer service is a large part of many people’s jobs. Knowing how to deal with customers and performing the best service possible is important. But it can be hard to develop these skills, especially in the face of difficult patrons.
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How to Improve Your Customer Service Skills

Posted by HRDQ on 08/08/2018 to Customer Service
New Webinar Illustrates the Top Tips for Great Service Today’s customers want the best service possible -- and if they do not get it they will take to Yelp, the Better Business Bureau or Google to tell others. Improving your customer service skills is essential in today's fast paced and very visible business world.
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