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HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.

How to Measure Emotional Intelligence

The   Emotional Intelligence Skills Assessment  is a way of measuring one of the key indicators of success. HRDQ asked co-author Dr. Derek Mann about his experiences in developing this breakthrough evaluation tool.
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Online Assessments: Are you ready?

Posted by HRDQ on 02/19/2018 to Workplace Learning, People Skills Training
The HRDQ Assessment Center offers a host of proven and reliable assessments that measure skills and behaviors on core topics such as communication, personality style, coaching, influencing, and managing change. Combined with the ease-of-use and advanced functionality of a web-based delivery system, HRDQ’s assessments provide valuable feedback that serve as a catalyst for improving personal and interpersonal productivity.
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Be Indispensable: Work Smarter, Not Harder

Solution-oriented and proactive, indispensable people know the key to their success is to work smarter, not harder. They take ownership of their jobs, go above and beyond the call of duty, add value to their teams, and perform well under pressure. And with the right training, a healthy dose of practice, and some experience, you can help to transform your workforce from irreplaceable to indispensable. 
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Conflict is everywhere. Here's what you can do about it.

Conflict is present in all aspects of our lives. A person’s personal, professional, and emotional health is greatly affected by how successfully they manage conflict. Some people thrive on it, while others shrink away. No matter what your individual tendencies are, you must understand them in order to interact successfully with others. 
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Simulation as a Diagnostic Tool

There are many factors in successful teamwork. When conflicts arise, or performance declines, it’s not always simple to find the root of the problem. What – at first glance – may seem to be an indecipherable problem might become very clear in the context of a simulation. By taking our everyday habits into a simulation, we highlight the ways we act as a team in a safe environment, where skills can be measured in without jeopardizing an actual team project.
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Active Training Resources for Experiential Learning

Everyone has their own learning style. The trainer's challenge is to provide effective training across all styles – and we believe the solution is Experiential Learning activities.
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Playing Up Your Style for Better Communication

Ask anyone in an organization and it won’t take much for them to identify a coworker they feel they work well with and another they find challenging. The reasoning behind this has a lot to do with personality styles, after all, some combinations are more complementary than others. If your organization wants to make meaningful improvements to their relationships, there’s no better place to start than personality style. It’s the foundation of interpersonal skills development, and vital to effective communication.
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How to be a-MAY-zing!

Posted by HRDQ on 02/19/2018 to Workplace Learning, Sale!, People Skills Training
In May, we'll make it easy for you to fill the soft skills gaps in your organization, and make employees A-MAY-ZING. Stock up on your upcoming training for all topic areas, while solving the most complaints from managers:
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The Most Important Workplace & Teamwork Skills

Great teamwork skills are essential Critical thinking skills are highly sought after by recruiters. Execs rank it as the most important workplace skill and the U.S. Department of Labor has labeled it the foundation of problem solving, decision making, creativity, strategic planning, and more. While people generally grasp critical thinking’s underlying theory and recognize it as a high-value skill, they often fall short in applying it to everyday tasks and situations. A survey conducted by SHRM and The Conference Board found that among employees with a four year college education only 28%—a little better than one in four—were rated excellent critical thinkers.
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Emotional Intelligence: A tool for true personal development

Street smarts. Book smarts. Common sense. There are many ways to define one’s intelligence. However, one thing that pays high dividends from the entry-level mail sorter to the chairman of the board is   emotional intelligence, the capacity to identify, use, comprehend, and manage our emotions in such a way that we can positively function in stressful situations. Emotional intelligence is a lens used to assess and act upon problems, people, past decisions, and future opportunities. By understanding our emotions - what causes them, how we show them, and what effect they have on ourselves and others - we can make better decisions about how we interact with those around us. Developing emotional intelligence skills, the ability to use our emotions in order to optimize professional and personal success, is important for everyone.
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